Brand Overview
Fair Go Casino is an Australian-owned and operated online casino brand established in 2017 by Bright Star Entertainment Ltd., a licensed gaming operator based in Malta. The casino targets players from Australia, New Zealand, and other jurisdictions where pokies (slot machines) are popular. With its straightforward name and Fair Go casino emphasis on fair play, the casino aims to establish trust with its players.
Registration
To create an account at Fair Go Casino, users must provide basic information such as name, address, email, phone number, date of birth, and preferred username and password. Players from allowed jurisdictions can register by clicking on the ‘Join Now’ button on the website’s homepage. The registration process takes a few minutes to complete.
After submitting the required details, players will receive an activation link via email to validate their account. Upon activation, users must set up their banking options for making deposits and withdrawals.
Account Features
Once registered, Fair Go Casino members have access to various features:
- A personal account manager
- Regular bonuses and promotions
- Loyalty rewards program with levels and points system
- Exclusive tournaments and events
Players can also set limits on their spending by contacting customer support or using the ‘Banking Limits’ feature in their account settings.
Bonuses
Fair Go Casino offers various promotional incentives, including:
- Welcome bonuses: new players receive a 100% match deposit bonus of up to AUD$200
- Free Spins: free spins are awarded with specific game selections and conditions attached
- Weekly Reload Bonuses: existing customers get additional deposits matched up to AUD$500
Bonuses come with terms and conditions, including minimum and maximum deposit requirements, playthrough (wagering) requirements for cashouts, and any restrictions on games.
Payments
Fair Go Casino supports various banking methods:
- Credit/Debit Cards: Visa, Mastercard
- Prepaid Debit Card: POLi Payments
- E-Wallets: Neteller, Skrill
- Bank Transfer
The minimum deposit requirement is AUD$20. Withdrawals have a minimum limit of AUD$100 and may take up to 24 hours for processing.
Withdrawals
To withdraw funds from their account, players must log in securely using two-factor authentication (2FA) protection. Fair Go Casino verifies player identity before initiating withdrawals. Funds are transferred directly into the chosen banking method within a specified timeframe.
Games
The casino boasts over 200 games provided by RTG Software:
- Pokies/Slots: more than 150 pokies, including classic and progressive slots
- Table Games: roulette (European), American), blackjack (Classic, Multi-hand)
- Speciality Games: Keno, Baccarat
Fair Go Casino regularly updates its game library with the latest releases from RTG.
Categories
The games are categorized based on type:
- Slots (Pokies)
- Table Games
- Video Poker
- Arcade/Other
Each category includes links to relevant information and rules for specific games.
Providers
Fair Go Casino utilizes RTG Software’s platform, which is renowned in the industry. Their software ensures seamless gaming on desktop, mobile devices, or any other compatible device.
Mobile Version
The casino has a dedicated mobile application available for download from their website, providing access to all games and features. Mobile users can navigate easily between categories, filter by popularity, or search specific titles using the intuitive interface.
Security
Fair Go Casino employs top-notch security measures:
- 128-bit SSL encryption
- Comodo EV (Extended Validation) Certificate
- Secure Socket Layer Protocol
These technologies secure financial transactions and safeguard player data.
License
The casino operates under a gaming license from the Malta Gaming Authority. This ensures adherence to European laws and standards for online gambling regulation, maintaining fairness in games and ensuring fair practices among operators.
Support
Fair Go Casino provides:
- Email support at support@fairgocasino.com
- Phone: 001-800-876-755
- Live Chat available on the website
Players can seek assistance for issues, bonuses, account problems, or withdrawal queries.
UX
The casino’s interface is user-friendly:
- Well-organized categories and links to features and rules
- Game filters by provider (RTG), release date, popularity
- Responsive design accommodating various screen sizes
Players can navigate easily between pages without encountering obstacles in finding the required information.
Performance
The site loads quickly with a consistent response time across devices. Games also load seamlessly on both desktop and mobile versions.
In conclusion, Fair Go Casino offers an engaging pokies gaming experience:
- User-friendly interface
- Wide range of games from RTG Software
- Promising bonuses and rewards system
While the platform has its advantages, further improvements are suggested in customer support responsiveness, adding more banking options, or increasing game variety.
The brand’s commitment to fair play is clear. However, player expectations may vary on specific features such as withdrawal speed, bonus terms, and responsive support.
Fair Go Casino makes a solid effort at addressing the gaming needs of Australians and New Zealanders but continues striving for improvements in its offerings to meet evolving player demands.